Works in the browser
Guests open the same experience on phones, tablets, and laptops without installing a native app.

Guest web app
Scoutello runs in the browser, so guests open the same guide from a room card, poster, ticket, screen, or email. Updates, translations, and content changes publish centrally from the workspace.
Guests open the same experience on phones, tablets, and laptops without installing a native app.
Place one entry point on posters, tickets, room cards, screens, or emails so guests land exactly where they need to be.
Schedules, maps, menus, and messages change centrally, so guest touchpoints stay aligned without reprints or app releases.
Automatic translation keeps guest-facing content readable across the languages the audience needs.

从入住时的第一个问题到退房后的新闻通讯——9个模块,一个系统,29种语言。
无线网络、入住办理、房规、水疗、停车场——结构清晰,可搜索,支持29种语言。无需致电前台。
上传现有PDF菜单——AI读取内容并以29种语言返回。无需重新输入,无需翻译公司。
精选餐厅、短途旅行、活动建议——根据季节和客人档案个性化推荐。可在Web App中直接导航。
通过音频、图片同步和GPS导航,提供自己的或合作伙伴的旅游线路。包含旅行团的团队同步功能。
客人用自己的语言书写——所有人都能阅读所有内容。真实的反馈,未来的客人在抵达前也能看到。
用日语、阿拉伯语、波兰语提问——Scoutello根据自有内容立即回复。无需等待,无语言障碍。
入住前、住宿期间、退房后分段发送邮件。多语言,直接从系统发送。
以投票、星级评价或NPS衡量客户满意度。实时结果——匿名,支持29种语言。
房间、餐厅、周边环境作为精选媒体。自动出现在AI回复、旅游和推荐中。
推荐
您精选的提示,由人工智能增强——餐厅、徒步路线、市场、博物馆。客人可以直接保存和开始。用他们的语言。
Share restaurants, walks, markets, and museums with language-specific details guests can act on.
Show concerts, festivals, markets, and hotel events so guests know what is happening nearby.
Guests keep favorites in the web app and return to them without installing anything.


行程与游览
自营或精选的合作方行程——配备音频、图片同步技术和 GPS。客人可单独开始或作为同步小组。
Live location and step-by-step directions keep guests on route without printed maps.
Audio starts when guests reach a stop and keeps pace with the route.
Each stop can include images, short explanations, and an assistant for questions on site.

31 supported languages
Write content once for tours, events, menus, services, and AI answers. Scoutello keeps translated versions available for guests while the team maintains one source of truth.
Contacts, detail views, tasks, and projects stay linked so repeat guests, partners, and corporate accounts do not disappear into inboxes.
Segment repeat visitors, partners, and corporate accounts with the fields teams already maintain in Scoutello.

Keep notes, timelines, stakeholders, and next steps visible on each record.

Turn shift notes and follow-ups into tasks with ownership instead of loose chat messages.

Coordinate refurbishments, seasonal menus, or partnership rollouts with milestones the whole team tracks.

Guest messaging
Post updates, answer questions, and collect reactions — all in one channel. Guests can publish posts, comment, and like, while your team keeps track in real time.
Daily specials, opening hours, check-in tips, or highlights appear exactly where guests already look.
Guests can publish their own posts, react to content, and ask questions — the feed thrives on real participation, not one-way information.
Replies, updates, and follow-up questions stay in the channel. Your team keeps the overview — no private messengers or separate apps needed.

Networking
Suggest relevant contacts by interest, role, or purpose so conversations start with useful context.
Guests and attendees see people with shared topics, bookings, or business goals.
Role, interests, and goals are visible before the first message or meeting.
Use matching for conferences, hosted partner events, member meetings, or internal gatherings.

Raffle
Run simple giveaways that invite participation and create a structured list for follow-up.
Guests enter in a few taps inside the same web app they already use.
Use a prize, tasting, upgrade, or event benefit to start more qualified conversations.
Participation data stays structured, so teams can contact interested guests after the moment has passed.

问答
互动式问答形式使内容更易记住,并保持团队的积极性。
根据团队规模和游览形式灵活调整问答环节。
有针对性地开始、暂停并在适当的时机公布答案。
分数和排名增加了专注度和互动性,直至结束。

从一系列磁贴和功能中进行选择,以根据您的用例定制您的体验。
一个带有多种格式选项的文本块
外部网站的链接
可以直接在我们页面上查看的PDF
这里可以链接到另一个网络应用或创建子页面
这里可以上传图片,且用户也可以上传图片
用户屏幕以可定义的模式闪烁。例如音乐会用。
显示落地页位置的多日天气预报。
嵌入式常见问题部分,包含可展开的问题和答案。
在此嵌入Soundcloud上的曲目、套装/播放列表或用户。
tileSpotifyHelper
直接在您的首页显示您的 Instagram 动态
Scoutello导览
显示组织中选定的联系人
可以展示不同的地点
经过筛选的活动列表
一个可以发布、评论和点赞内容的聊天室。
显示来自您的组织或特定地点的优惠
直接嵌入网络应用的提问
可以发现其他用户/参与者的区域
使用此模块可以向需要的用户发送通知,比如通知或提醒
为访客创建抽奖活动
允许用户订阅您的时事通讯
链接现有联系表单并收集联系人详细信息
在图片上可以标记多个点并附加信息
一个可与他人一起玩的测验
包含什么?
灵活扩展您的数字服务,并且只为您真正需要的付费。我们的平台订阅让您可以使用所有功能。
选择使用量
€540.00 / 年
除此之外,我们的合作伙伴还将扣除手续费。免费门票不收取任何费用。
所有价格均为净价,另加增值税