Content becomes Experiences.

AI-powered information systems for destinations, hospitality, tours, and events – in 31 languages, around the clock, under one brand.

Scoutello destination app with highlights and wayfinding on a phone screen
Scoutello tour on a phone with map and place details for visitors
Scoutello event and ticketing view on a phone for attendees
Hamburg Tourismus
Hamburg Pride
Hansemerkur
Leonardo
NYX
Panoptikum

One workspace, many digital experiences.

NEW: Start where today's priorities lie. Tours, Events, Hospitality, Destinations, Associations, or CRM – you decide where to begin.

Events and Conferences

Events and Conferences

Invitation, check-in, live interaction, ticketing, and follow-up in one workspace – from the first save-the-date to the last feedback.

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Browser-based tour guides

Browser-based tour guides

Publish self-guided tours with maps, audio, media, and AI answers in the visitor's browser.

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Hotels, restaurants, and bars

Hotels, restaurants, and bars

Keep menus, maps, recommendations, guest messages, and service updates in one mobile web app.

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Associations and Clubs

Associations and Clubs

Share member-only content, events, and contacts in a closed web app instead of public pages or scattered emails.

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Destinations

Destinations

Content becomes the best guide for every destination – curated recommendations, tours, events, and a dedicated AI that answers visitor questions like a local insider.

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CRM and Operations

CRM and Operations

Track contacts, tasks, projects, newsletters, and follow-ups in the same workspace as guest operations.

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AI answers from shared content.

No setup, no training. The assistant reads the content in the system and is immediately ready for use. If something is changed, the AI automatically learns with it – and thus always remains up-to-date.

Self-learning. Always up-to-date.

The AI assistant does not need separate setup. It is built from the content already maintained in Scoutello such as menus, tour information, events, and FAQs. When content changes, the assistant updates automatically.

Curated answers instead of internet results.

To the question "Where can I get pizza?", the AI answers: "At our restaurant" – not with an external recommendation from Hamburg-Mitte. The answers come from its own content, not from the web. And the AI knows things that other AIs don't – because this information is not publicly available.

See what guests are really asking.

All questions posed to the AI are visible – providing direct feedback on your own offerings. What are common questions? What's missing from your offerings? What could be communicated more effectively? The AI transforms into a market research tool.

Product screenshot: AI assistant chat in the mobile tour experience

31 supported languages

A source for all guest languages Keep one source of truth.

Content in Scoutello is automatically transferred to all supported languages after each update. Tours, event details, guest services, and AI responses remain linked to a common source instead of separate text versions.

Flag for German

German

Flag for English

English

Flag for French

French

Flag for Spanish

Spanish

Flag for Danish

Danish

Flag for Chinese

Chinese

Flag for Russian

Russian

Flag for Italian

Italian

Flag for Dutch

Dutch

Flag for Portuguese

Portuguese

Flag for Turkish

Turkish

Flag for Polish

Polish

Flag for Ukrainian

Ukrainian

Flag for Finnish

Finnish

Flag for Norwegian

Norwegian

Flag for Swedish

Swedish

Flag for Czech

Czech

Flag for Greek

Greek

Flag for Japanese

Japanese

Flag for Korean

Korean

Flag for Romanian

Romanian

Flag for Croatian

Croatian

Flag for Hungarian

Hungarian

Flag for Slovak

Slovak

Flag for Hindi

Hindi

Flag for Tamil

Tamil

Flag for Indonesian

Indonesian

Flag for Vietnamese

Vietnamese

Flag for Thai

Thai

Flag for Arabic

Arabic

Flag for Persian

Persian

Everything included. One price.

What's included?

No module jungle, no hidden costs - web apps, tours, events, CRM, AI assistant, and 31 languages all included in one subscription.

  • Create unlimited web apps
  • Unlimited number of tours
  • CRM and EventsManage contacts, customer relationships, event planning, and daily operations in one connected workspace.
  • E-mailsInbound and outbound email, templates, newsletters, and communication with contacts directly in the system without external tools.
  • Event invitations and ticketingCreate event invitations, manage attendee lists, and issue tickets without a separate ticketing tool.
  • Closed web app accessRestrict selected web apps to invited guests, members, or customers with controlled access.
  • Content automatically translated in 31 languagesPublish content across 31 languages while maintaining one source of truth.
  • AI assistant for guest questionsCreated automatically from your content in Scoutello - answers questions in real time with curated information instead of internet hits.

Adjust your usage

50,00 €250,00 €750,00 €5.000,00 €
Tours
50Daily visitors
Web Apps
100Daily visitors
CRM
3,000Contacts
E-mails
15,000emails per month
Event invites
1,500per month
€45.00/Month

€540.00 / Year

Ticket prices:€0.50per ticket

In addition to this amount, processing fees from our partner will be deducted. No fees apply to free tickets.

All prices net plus VAT

Get in touch

All modules for web apps, tours, events, and CRM

Maps, Chat, Media, Surveys, Alerts, Offers, and content blocks adapt to any event format.

Basics

Text

A text block with various formatting options

Link

A link to an external website

PDF

A PDF that can be viewed directly on our site

Subpage

Links another web app or creates a sub-page

Gallery

Supports image uploads by editorial staff and guests

Flash screen

Flashes screens in defined patterns, e.g., during concerts

Weather

Displays a multi-day weather forecast for the landing page location.

FAQ

Embedded FAQ section with expandable questions and answers.

SoundCloud

Embed a track, set/playlist, or user from SoundCloud here

Spotify

Add a public Spotify link to embed music, podcasts, and artist profiles.

Instagram Feed

Embed a public Instagram profile on the landing page.

Tour & Exploration

Tour

A Scoutello tour

Contacts

Displays selected contacts of the organization

Places

Various places can be presented

Events

A filtered selection of events

Advanced

Chatroom

A chatroom for posts, comments, and reactions

Offers

Shows offers from organizations or selected places

Question

A question embedded directly on the web app

Getting to know each other

A space to connect and discover other participants

Notifications

Sends notifications to subscribed individuals, such as announcements and reminders

Raffle

Creation of a raffle for visitors

Mailing list

Newsletter registration module

Contact form

Link an existing contact form and collect customer details

Site plan

Multiple points can be marked on an image and provided with information

Quiz

A quiz that can be played with others