The connected guest experience platform

Great experiences. Less effort.

Digital guides, events, guest information, and member communication. Scoutello brings everything together on one platform—with the right solution for every target group.

  • No app download
  • 31 languages
  • Individual branding
Try the live examples
Made for real-world experiences
Fictional Scoutello event with schedule and venue information
Guests follow a digital tour route
One link. Ready to explore.Open with a link or QR code

Explore Scoutello

See the experience for yourself

Open a fictional web app, audio tour, or event page. Explore each example freely, without signing up.

Fictional example · explore without registration or purchase

Connecting guests and teams at

Alster Touristik
Elbmeile
Hamburg Tourismus
Hamburg Pride
Hansemerkur
Leonardo
NYX
Panoptikum
Skål Deutschland
Stadtmanufaktur

Behind every great experience

One platform. Many possibilities.

Every solution is built on the same platform. Manage content centrally, customize it in your own design, and reach people in their language.

Content in one place

Edit information, images, and media centrally. Published content stays up to date even when plans change.

Your own brand identity

A logo, colors, and content shape the experience and make the organization recognizable.

One source. 31 languages.

Maintain content once. Automatic translation makes it available in each guest's language.

An assistant that knows the content

Answer guest questions using the information already maintained in Scoutello.

A few useful details

A clearer start.

Which Scoutello solution is right for the organization?

The primary use case sets the direction: organize events, create tours, inform hotel guests or visitors, connect members, or manage contacts and projects. The solution pages show the respective options. If several areas are relevant, a demo can help provide clarity.

Is it possible to start with just one use case?

Yes. Getting started with a single use case is possible. Additional areas can be added as needed—for example, connecting an event with a digital tour. Because everything is on one shared platform, separate systems are not required.

What does the price depend on?

The price depends on the selected modules, monthly capacity and optional extras. Each additional module receives 20% off, and annual subscriptions save another 10%. The pricing builder shows subscription costs, usage charges and onboarding separately. All prices exclude VAT.

What happens after requesting a demo?

The Scoutello team will get in touch to arrange a demo for the planned use case. Suitable features, content, setup, and pricing will be discussed together. The form sends an inquiry and does not reserve a calendar appointment.

Can an example be tried in advance?

The pages for hospitality and destinations link to a fictional visitor guide, the tour page to an audio tour, and the pages for events and associations to an example event. All examples can be explored without registration or purchase. A demo shows how the team manages the content.

BUILT AROUND THE JOB

Start with one.
Do more together.

Start selling paid guides for free, or choose modules, adjust usage and see the complete price.

Highest-priced subscription module at full price; 20% off additional modules.All prices exclude VAT.
01

A good starting point

Choose an example or build a combination from scratch.

Included for free

A shared foundation for modules.

Start free with paid guides and basic CRM. Modules add permissions, import and export, documents, basic analytics, their relevant web experience and standard product support. Storage is not charged separately.

  • Create and sell paid guides with no base fee
  • Basic CRM for contact management
  • 1 team seat
  • 500 stored contacts

Shared allowances apply once per organization, not once per module.

Adjust team seats

Select a module first to configure additions.

02

The right modules

Modules are optional. You can create and sell paid guides without a subscription.

  • Unlimited guest web apps with pages and maps
  • FAQs, recommendations and forms
  • Activities and offers
  • Build guides with stops and routes
  • Multilingual content and uploaded audio
  • Browser player and analytics
  • 30 real-time voice agent minutes included per month
  • Registration, invitations and check-in
  • Ticketing and attendee management
  • Event web app with agenda and maps
  • Keep contacts and conversation history in view
  • Track opportunities and next steps
  • Share tasks and documents with the team
  • Signup forms and audience segments
  • Create and send campaigns
  • Track unsubscribes and delivery
  • Create invoices and track payments
  • Corrections and payment reminders
  • Add recurring billing contracts
  • Plan projects and milestones
  • Assign tasks and ownership
  • Track progress and documents
  • Plan and schedule posts
  • Track publishing across connected channels

Review configuration

Your configuration

€0.00 / month

All prices exclude VAT.

No module is needed to sell paid guides. The free signup option is below the builder.

CREATE & SELL

An original guide. A path of its own.

Create an account without choosing a module and sell paid tours or guides with no recurring subscription. The Guides module covers freely accessible guides with activations.

Includes: 20 published paid Guides and unlimited trial use.

Start for free
€0.00 / month30 %

standard platform fee per sale; individual terms may differ

Payment processing is additional. Editorial services, distribution support and AI generation are not automatically included. Purchased guide access does not use a Guides subscription allowance.

The details that make a difference.

When can invitation capacity change?

The ongoing subscription can be cancelled monthly. Higher invitation capacity is available after payment; reductions take effect at the next renewal. Invitations already issued remain valid for later events.

How do annual payment and allowances work?

Annual payment covers twelve months and saves 10% after the bundle discount. Monthly allowances do not accumulate across the year. Event emails earned through invitations remain available for that event.

How do invitations for later events count?

Invitations count in the month they are first issued, even when the event takes place later. Each person counts once per event. Reducing the plan later preserves those invitations and their event-email allowance.

Do contact records require a CRM subscription?

500 stored contacts are included, or 1,000 with the CRM module. Each additional 1,000 contacts costs €5 per month. CRM adds relationships, interaction history, opportunities and follow-up. The allowance applies once per organization.

What happens when usage grows?

When the purchased limit is reached, no further invitations can be issued until capacity is increased. Invitations already issued and existing event access remain available.

How are repeat and anonymous visits counted?

Known people are deduplicated by account or access token. Anonymous visits use a browser identifier; different devices may count separately. Staff previews, bots and duplicate imports are excluded.

See Scoutello in action