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Event management & guest experience

Connecting people. All details at a glance.

Invitations, registration, tickets, and the experience on the day. Plan the event in one workspace and give attendees a clear place for everything they need.

Fictional example · explore without registration or purchase

  • Free & paid tickets
  • QR check-in
  • Live audience interaction
Fictional Scoutello event with schedule and venue information

From the first invitation to the last question.

For conferences, networking evenings, guided experiences, and member events. Connect preparation, arrival, and participation in one event workflow.

  1. 01 / Before the event

    Turn interest into registrations.

  2. 02 / At the entrance

    Make arrival part of the welcome.

  3. 03 / During the event

    Give everyone a way to take part.

01 / Before the event

Turn interest into registrations.

Publish the event, invite the right contacts, and keep registration and ticket information together. Follow attendee status without moving between separate lists.

  • Create ticket types and track registrations in the event workspace.
  • Connect invitations, guest lists, and contact records.
Product Screenshot: Event Detail View in the Scoutello Dashboard
Turn interest into registrations.

02 / At the entrance

Make arrival part of the welcome.

Scan tickets from a phone and manage admission from the same guest list. The team can check ticket status and help attendees at the entrance.

  • Use QR tickets and a mobile admission view.
  • Keep event details and attendee information close at hand.
Admission overview for the event team
Mobile admission list with ticket status
Make arrival part of the welcome.

03 / During the event

Give everyone a way to take part.

Keep the audience involved with live polls, networking, and event information. Live feeds can provide transcription and translation alongside the session.

  • Bring maps, updates, voting, and networking into the event experience.
  • Offer live translation where needed; usage is priced separately.
Explore example eventFictional example · explore without registration or purchase
Live event feed in the organizer workspace
Live transcription for attendees
Give everyone a way to take part.

Built around the use case

More of the event, in one place.

Event website widgets

Show event listings and registration on an existing website with embeddable widgets.

Public or invited audiences

Publish events for discovery or manage invitations for a selected group of contacts.

Programs and orientation

Give attendees the schedule, venue information, and site maps in the same experience.

Networking and interaction

Use participant networking, chat, polls, quizzes, or raffles when they fit the event.

Guest communication

Keep event invitations and follow-up communication connected to the people attending.

Multilingual information

Maintain event content centrally and make it available in 31 languages.

Connecting guests and teams at

Alster Touristik
Elbmeile
Hamburg Tourismus
Hamburg Pride
Hansemerkur
Leonardo
NYX
Panoptikum
Skål Deutschland
Stadtmanufaktur

Before getting started

Practical questions. Clear answers.

Can an event offer both free and paid tickets?

Yes. Ticket types can be configured for the event. Free tickets carry no ticket fee; paid tickets incur the per-ticket charge and payment processing fees shown below.

Can events appear on an existing website?

Yes. Scoutello offers embeddable widgets for event listings and event pages. This allows an existing website to direct interested people straight to registration.

What does the entrance team need?

A phone with a browser and the appropriate event access can open the admission scanner. Plan an internet connection and test the ticket flow before the event.

Is live translation included in the subscription?

Live feed translation is an additional service charged per selected language and hour. It is separate from translation of the maintained event content; current pricing is shown below.

Can an example be tried in advance?

Yes. The example on this page contains fictional content. Information, maps, and audio can be explored without registration or purchase. A demo then shows how the team manages the content in the background.

BUILT AROUND THE JOB

Start with one.
Do more together.

Start selling paid guides for free, or choose modules, adjust usage and see the complete price.

Highest-priced subscription module at full price; 20% off additional modules.All prices exclude VAT.
01

A good starting point

Choose an example or build a combination from scratch.

Included for free

A shared foundation for modules.

Start free with paid guides and basic CRM. Modules add permissions, import and export, documents, basic analytics, their relevant web experience and standard product support. Storage is not charged separately.

  • Create and sell paid guides with no base fee
  • Basic CRM for contact management
  • 1 team seat
  • 500 stored contacts
  • 1 custom domain

Shared allowances apply once per organization, not once per module.

Adjust team seats

Accounts 2–10: €6.00/month; account 11 onward: €4.00/month. Shared across modules.

02

The right modules

Modules are optional. You can create and sell paid guides without a subscription.

  • Unlimited guest web apps with pages and maps
  • FAQs, recommendations and forms
  • Activities and offers
  • Build guides with stops and routes
  • Multilingual content and uploaded audio
  • Browser player and analytics
  • 30 real-time voice agent minutes included per month
  • Registration, invitations and check-in
  • Ticketing and attendee management
  • Event web app with agenda and maps
  • Keep contacts and conversation history in view
  • Track opportunities and next steps
  • Share tasks and documents with the team
  • Signup forms and audience segments
  • Create and send campaigns
  • Track unsubscribes and delivery
  • Create invoices and track payments
  • Corrections and payment reminders
  • Add recurring billing contracts
  • Plan projects and milestones
  • Assign tasks and ownership
  • Track progress and documents
  • Plan and schedule posts
  • Track publishing across connected channels
03

Room for actual usage

Active guests, guide activations, invitations, newsletter emails, and issued invoices have monthly quotas—even with annual billing.

Events

€399.00 / month

The first invitation to a person for an event counts in the month it is issued. Reminders and resends do not count again. Public registrations, ticket purchases, acceptance and check-in use no invitation capacity.

Reference prices and larger allowances
Events · Reference prices and larger allowances
CapacityMonthly
100 invitations per month€49.00
500 invitations per month€109.00
1,000 invitations per month€169.00
3,000 invitations per month€399.00
5,000 invitations per month€599.00
10,000 invitations per month€999.00
+1,000 invitations per month+€75.00
Potential event emails from the selected invitation capacity15,000

Each issued invitation grants 5 recipient emails for that event, including the initial invitation. Unused emails remain available for the event after a plan reduction.

Optional additions and usage charges

More possibilities, when they are needed.

Recurring additions

€5.00 per additional 1,000 stored contacts per month. Newsletter emails are counted separately.

€5.00 per additional domain per month.

Credits and usage estimates

€5.00 per 10,000 prepaid emails with no expiry. Newsletter sending is counted separately.

€0.25 per paid ticket, capped at €250.00 per organization per calendar month. Sales across multiple months have a new cap each month. Free tickets: no platform fee.

Payment processing is additional and depends on provider and payment method.

€10.00 per language per hour. Separate from other AI features.

€10.00 per language per hour. Separate from other AI features.

Bundle and annual discounts do not apply to these purchases. Organization discounts are included where available.

Onboarding

€199.00 for up to 2 hours of setup.

Bundle and annual discounts do not apply to these purchases. Organization discounts are included where available.

Product support

Product support

Support hours: business days (Monday to Friday), 09:00–20:00 Berlin time. The response clock runs only during these hours; it pauses outside them and resumes on the next workday. Response time means time to the first reply, not full resolution.

Billing period

Review configuration

Your configuration

€399.00/ month

Monthly

All prices exclude VAT.

One combined price. Every item visible.

Events3,000 Invitations per month€399.00
Product supportEmail · response within 24 support hoursIncluded
Recurring total€399.00/ month

Payment processing is additional and depends on provider and payment method.

Highest-priced subscription module at full price; 20% off additional modules.

10% annual subscription discount, after bundle savings

CREATE & SELL

An original guide. A path of its own.

Create an account without choosing a module and sell paid tours or guides with no recurring subscription. The Guides module covers freely accessible guides with activations.

Includes: 20 published paid Guides and unlimited trial use.

Start for free
€0.00 / month30 %

standard platform fee per sale; individual terms may differ

Payment processing is additional. Editorial services, distribution support and AI generation are not automatically included. Purchased guide access does not use a Guides subscription allowance.

The details that make a difference.

When can invitation capacity change?

The ongoing subscription can be cancelled monthly. Higher invitation capacity is available after payment; reductions take effect at the next renewal. Invitations already issued remain valid for later events.

How do annual payment and allowances work?

Annual payment covers twelve months and saves 10% after the bundle discount. Monthly allowances do not accumulate across the year. Event emails earned through invitations remain available for that event.

How do invitations for later events count?

Invitations count in the month they are first issued, even when the event takes place later. Each person counts once per event. Reducing the plan later preserves those invitations and their event-email allowance.

Do contact records require a CRM subscription?

500 stored contacts are included, or 1,000 with the CRM module. Each additional 1,000 contacts costs €5 per month. CRM adds relationships, interaction history, opportunities and follow-up. The allowance applies once per organization.

What happens when usage grows?

When the purchased limit is reached, no further invitations can be issued until capacity is increased. Invitations already issued and existing event access remain available.

How are repeat and anonymous visits counted?

Known people are deduplicated by account or access token. Anonymous visits use a browser identifier; different devices may count separately. Staff previews, bots and duplicate imports are excluded.

See Scoutello in action