Works in the browser
Guests open the same experience on phones, tablets, and laptops without installing a native app.
Digital guest directory and hotel web app for modern hospitality
A digital guest directory and hotel web app for information A–Z, recommendations, guest messaging, feedback and AI-supported service.
Guest web app
No app install. Just a link or QR code.
Scoutello runs in the browser, so guests open the same guide from a room card, poster, ticket, screen, or email. Updates, translations, and content changes publish centrally from the workspace.
Open by link or QR code
Place one entry point on posters, tickets, room cards, screens, or emails so guests land exactly where they need to be.
Update once for everyone
Schedules, maps, menus, and messages change centrally, so guest touchpoints stay aligned without reprints or app releases.
Languages included
Automatic translation keeps guest-facing content readable across the languages the audience needs.
One guest guide. Nine connected modules.
Cover check-in details, menus, recommendations, tours, feedback, email, and AI answers in 31 languages from one workspace.
Information A–Z
Put Wi-Fi, check-in, house rules, spa hours, parking, and other stay details in one searchable guide across 31 languages.
PDF translation
Upload a menu, house rules, wine list, or info sheet. Scoutello reads the PDF and creates translated versions without retyping.
Recommendations
Share team-approved restaurants, activities, and excursions by season, location, or guest profile.
Tours
Offer hotel routes or partner excursions with audio, GPS navigation, image-guided stops, and group sync.
Guest book
Let guests leave public notes, ask questions, and react in their own language, with translations for every reader.
AI concierge
Guests ask about services, opening hours, directions, or recommendations. The assistant answers from the property's own content.
Newsletter
Send segmented updates before arrival, during the stay, and after checkout from the same workspace.
Surveys & feedback
Run polls, star ratings, or NPS checks and see responses in real time across 31 languages.
Gallery
Show rooms, restaurants, amenities, and surroundings as curated media that also supports tours, recommendations, and AI answers.
Recommendations
Local tips guests can use. Ready to use on site.
Show team-approved restaurants, walks, markets, and museums. Guests save bookmarks and open directions in their own language.
Team-approved recommendations
Share restaurants, walks, markets, and museums with language-specific details guests can act on.
Nearby events
Show concerts, festivals, markets, and hotel events so guests know what is happening nearby.
Saved places
Guests keep bookmarks in the web app and return to them without installing anything.
Tours & Excursions
Tours that start nearby.
Useful before guests leave the door.
Offer hotel routes or curated partner excursions with audio, GPS navigation, image-guided stops, and group sync.
GPS-guided navigation
Live location and step-by-step directions keep guests on route without printed maps.
Audio at each stop
Audio starts when guests reach a stop and keeps pace with the route.
Photos, details, and AI answers
Each stop can include images, short explanations, and an assistant for questions on site.
Existing PDFs. Useful in 31 languages.
Upload a menu, house rules, wine list, or info sheet. Scoutello reads the PDF and creates translated, print-ready versions without retyping.
Upload a menu, house rules, wine list, or info sheet
31 supported languages
A source for all guest languages Keep one source of truth.
Content in Scoutello is automatically transferred to all supported languages after each update. Tours, event details, guest services, and AI responses remain linked to a common source instead of separate text versions.
German
English
French
Spanish
Danish
Chinese
Russian
Italian
Operational CRM for service and sales follow-up
Contacts, detail views, tasks, and projects stay linked so repeat guests, partners, and corporate accounts do not disappear into inboxes.
Contacts & guest lists
Segment repeat visitors, partners, and corporate accounts with the fields teams already maintain in Scoutello.
Profiles with context
Keep notes, timelines, stakeholders, and next steps visible on each record.
Tasks for shift handoffs
Turn shift notes and follow-ups into tasks with ownership instead of loose chat messages.
Projects for larger work
Coordinate refurbishments, seasonal menus, or partnership rollouts with milestones the whole team tracks.
Guest messaging
A shared live-feed for guests and team
Post updates, answer questions, and collect reactions – all in one channel. Guests can post, comment, and like, and the team stays informed in real-time.
Updates directly in the guest feed
Daily specials, opening hours, check-in information or highlights appear exactly where guests are already looking.
Posts, Comments, and Likes
Guests can publish their own posts, react to content, and ask questions – the feed thrives on genuine participation instead of pure information.
Central instead of scattered
Answers, updates, and follow-up questions remain in the channel. The team keeps track – without private messengers or separate apps.
Networking
Help the right guests and partners meet sooner
Suggest relevant contacts by interest, role, or purpose so conversations start with useful context.
Matches by interest
Guests and attendees see people with shared topics, bookings, or business goals.
Profiles with context
Role, interests, and goals are visible before the first message or meeting.
Useful across formats
Use matching for conferences, hosted partner events, member meetings, or internal gatherings.
Raffle
Collect interest without adding another form
Run simple giveaways that invite participation and create a structured list for follow-up.
Fast entry
Guests enter in a few taps inside the same web app they already use.
Clear reason to engage
Use a prize, tasting, upgrade, or event benefit to start more qualified conversations.
Follow-up ready data
Participation data stays structured, so teams can contact interested guests after the moment has passed.
Quiz
Activate knowledge and increase participation
Interactive question formats make content more memorable and keep groups engaged.
Single or Team Mode
Adapt quiz rounds flexibly to group size and tour format.
Moderation with Full Control
Start, pause, and reveal questions strategically at the right moment.
Leaderboards with Incentive System
Points and rankings increase focus and interaction until the end.
The digital guest directory for every stay
Provide useful hotel information, recommendations, and service in a hotel Web-App.
Information from A–Z
Keep information about arrival, stay, departure, and service easily accessible.
Menus and documents
Present menus, spa information, and PDFs in a mobile-friendly way.
Recommendations
Curate places, activities, and events suitable for different guest groups.
Guest communication
Share current information and simplify contacting the hotel.
Feedback
Capture feedback during the stay and forward it to the responsible team.
AI Concierge
Answer recurring questions around the clock based on approved hotel content.
Everything included. One price.
What's included?
No module jungle, no hidden costs - web apps, tours, events, CRM, AI assistant, and 31 languages all included in one subscription.
- Create unlimited web apps
- Unlimited number of tours
- CRM and EventsManage contacts, contact relationships, event planning, and daily operations in a connected workspace.
- E-mailsInbound and outbound email, templates, newsletters, and communication with contacts directly in the system without external tools.
- Event invitations and ticketingCreate event invitations, manage participant lists, and issue tickets without a separate ticketing tool.
- Closed web app accessRestrict selected web apps to invited guests, members, or contacts with controlled access.
- Content automatically translated in 31 languagesPublish content in 31 languages while maintaining a single source of truth.
- AI assistant for guest questionsAutomatically created from Scoutello content – answers questions in real-time with curated information instead of internet search results.
Select usage quantity
540,00 €2.700,00 €8.100,00 €54.000,00 €
Tours
50Daily visitors
Web Apps
100Daily visitors
CRM
3,000Contacts
E-mails
15,000emails per month
Event invites
1,500per month
€45.00/Month
€540.00 / Year
Ticket prices
€0.50 per ticket
In addition to this amount, processing fees from our partner will be deducted. No fees apply to free tickets.
Live feed translation
€10 per language per hour
For live event feeds with real-time translation into each selected language.
All prices net plus VAT
Register now
The registration form is already prepared with the details from the email link.