Arriving and finding your way around
Sights, service points, opening hours and directions in one place. Maps help to discover the surroundings and find the next destinations.
For cities, regions & tourism organizations
What is there to discover? What's next? Scoutello connects places, tours, events and practical information in a digital guest Guide – on request with its own app and AI support.
An existing platform. Tailored to the destination. Launched together.

Local characteristics. Experience them digitally.
Organizations using Scoutello
On the go with the destination
A central entry point for everything that enriches the stay. With the content, recommendations and stories of the destination.

Sights, service points, opening hours and directions in one place. Maps help to discover the surroundings and find the next destinations.
Events, seasonal highlights and recommendations from local businesses turn an overview into a personal starting point for the day.
Tours and themed routes connect places with maps, audio, images and interactive content – at your own pace and in multiple languages.
An optional AI assistant supports visitor questions and leads to relevant information from the curated content of the destination.
Suitable for the project
A district, an entire region or a seasonal campaign: Together we create the right combination of platform, design and support.

Web-App
Guests open the Guide in their browser. Hotels, tourist information centers and local partners can share the same entry point on websites, print materials or on site. Content is managed centrally.
iOS & Android · depending on project scope
For projects with their own app presence, we plan a native app for iOS and Android. Design, features, publication and ongoing support are individually coordinated.
AI support · optional
The assistant complements the Guide with answers in multiple languages. Together we determine which content and functions it should use. The quality and timeliness of the sources remain part of ongoing maintenance.
How we work together
Scoutello brings the platform and support for the implementation. The destination team brings local knowledge, content and priorities. Together, a clearly defined first step is created.
Define target groups, region and key visitor questions. A district, a season or a themed route can be the starting point.
Review existing content, clarify responsibilities and match the Guide to the brand. Plan languages and interfaces together.
Build content, configure functions and test the Guide together. The team receives an introduction for ongoing operation.
Keep information up to date and evaluate feedback. Additional places, partners or functions are added as needed.
Platform use, setup, individual adjustments and support are clearly described in the offer. Costs and schedule depend on the agreed scope – an initial exchange creates the foundation.
Discuss projectGood to know
Not every project requires an app from the store. A Web-App can be reached directly via link or QR code. If having your own app presence makes sense, we will discuss the requirements for iOS and Android and plan the implementation accordingly.
Existing texts, images, places, tours and events can serve as a basis. We will clarify which content can be imported and which systems can be connected based on the available data, usage rights and interfaces. Integration is part of the individual coordination.
Scoutello supports multilingual publication and automatic translation of content. For the project, we define the relevant guest languages and a suitable review process. Editorial control remains useful, especially for important service information.
The destination team maintains the content in the central workspace. Together, responsibilities, an introduction and the desired scope of support are agreed. This clarifies who keeps opening hours, events and recommendations up to date.
The optional assistant supports guests with questions about the provided content and in finding suitable information. Sources, functional scope and limits are coordinated for the project. AI answers can contain errors; curated content and regular checks are therefore important.
This depends, among other things, on content, design, data connections and the desired app variant. After mutual clarification, the scope, costs and schedule are recorded in an offer. A limited initial Guide can be the basis for later expansion.
Start together
Whether it's an initial idea or a concrete project: Together we can clarify how Scoutello fits the destination and which next step makes sense.
To help us get started, please include in the message field: region and organization, the desired guest experience and a possible timeframe.