All solutions

Digital member communication

Connect members. Strengthen community.

A private space for association news, shared information, events, and conversation. Give members a clear place to participate while the team keeps access and communication organized.

Fictional example · explore without registration or purchase

  • Controlled member access
  • Events & communication
  • Networking & polls
Member networking in a Scoutello web app
Community discussion in a web app

From scattered updates to a shared member space.

For associations, clubs, and professional communities. Make information easier to find and participation easier to organize.

  1. 01 / Bring together

    A clear home for shared information.

  2. 02 / Meet

    Make the next gathering easier to organize.

01 / Bring together

A clear home for shared information.

Organize updates, links, documents, and useful contacts in a branded member web app. Restrict access where the content belongs to a defined community.

  • Keep member information and useful resources in one place.
  • Control who can access a closed web app.
Example web app with shared information and community features
A clear home for shared information.

02 / Meet

Make the next gathering easier to organize.

Bring meetings, conferences, and community events into the member experience. Manage invitations and registrations alongside the contacts they belong to.

  • Connect event invitations with member contact records.
  • Offer tickets and admission checks when the event needs them.
Explore example eventFictional example · explore without registration or purchase
Fictional Scoutello event with schedule and venue information
Make the next gathering easier to organize.

Built around the use case

Tools for the people behind the community.

Member contacts

Keep contact details, relationships, and communication history together in the workspace.

Newsletters and invitations

Prepare email communication and connect mailing lists with the relevant contacts.

Shared resources

Publish documents, links, news, and practical information for the member community.

Projects and tasks

Coordinate committee work, events, and follow-up tasks with the team.

Own identity

Use a branded web app that reflects the association, with access by link or QR code.

Multilingual communities

Maintain shared content in one place and make it available in 31 languages.

Connecting guests and teams at

Alster Touristik
Elbmeile
Hamburg Tourismus
Hamburg Pride
Hansemerkur
Leonardo
NYX
Panoptikum
Skål Deutschland
Stadtmanufaktur

Before getting started

Practical questions. Clear answers.

Can information be restricted to members?

Yes. Closed web apps support controlled access for invited contacts. Access settings should be configured and tested for the intended member group before sharing sensitive information.

Can members register for events from the same app?

Yes. Events can be part of the member web app, with invitations, registration, and ticketing handled through the connected event tools.

Are polls suitable for a formal association election?

Polls are useful for participation and feedback. Requirements for formal elections, voter verification, secrecy, and auditability must be assessed separately; a standard poll should not be assumed to meet them.

Can existing member information be brought into Scoutello?

Contact import supports starting from existing records. Review the available fields, duplicates, and member access setup with the team before inviting the community.

Can an example be tried in advance?

Yes. The example on this page contains fictional content. Information, maps, and audio can be explored without registration or purchase. A demo then shows how the team manages the content in the background.

BUILT AROUND THE JOB

Start with one.
Do more together.

Start selling paid guides for free, or choose modules, adjust usage and see the complete price.

Highest-priced subscription module at full price; 20% off additional modules.All prices exclude VAT.
01

A good starting point

Choose an example or build a combination from scratch.

Included for free

A shared foundation for modules.

Start free with paid guides and basic CRM. Modules add permissions, import and export, documents, basic analytics, their relevant web experience and standard product support. Storage is not charged separately.

  • Create and sell paid guides with no base fee
  • Basic CRM for contact management
  • 3 team seats
  • 1,000 stored contacts
  • 1 custom domain

Shared quotas apply once per organization, not per module. Team seats include administrative access.

Adjust team seats

Access 3–10: €6.00/month; from access 11: €4.00/month. One-time fee for all modules.

02

The right modules

Modules are optional. You can create and sell paid guides without a subscription.

  • Unlimited guest web apps with pages and maps
  • FAQs, recommendations and forms
  • Activities and offers
  • Build guides with stops and routes
  • Multilingual content and uploaded audio
  • Browser player and analytics
  • 30 real-time voice agent minutes included per month
  • Registration, invitations and check-in
  • Ticketing and attendee management
  • Event web app with agenda and maps
  • Keep contacts and conversation history in view
  • Track opportunities and next steps
  • Share tasks and documents with the team
  • Signup forms and audience segments
  • Create and send campaigns
  • Track unsubscribes and delivery
  • Create invoices and track payments
  • Corrections and payment reminders
  • Add recurring billing contracts
  • Plan projects and milestones
  • Assign tasks and ownership
  • Track progress and documents
  • Plan and schedule posts
  • Track publishing across connected channels
03

Room for actual usage

Active guests, guide activations, invitations, newsletter emails, and issued invoices have monthly quotas—even with annual billing.

Guests

€29.00 / month

Unlimited guest web apps at no extra charge. A person counts once per guest web app and calendar month; all web apps share the purchased active-guest capacity.

Reference prices and larger allowances
Guests · Reference prices and larger allowances
CapacityMonthly
1,000 active guests per month€29.00
5,000 active guests per month€39.00
20,000 active guests per month€79.00
50,000 active guests per month€149.00
+10,000 active guests per month+€20.00

CRM

€29.00 / month

Newsletters

€29.00 / month

Each recipient delivery handed to the email provider counts. One campaign to 5,000 contacts counts as 5,000 emails. Suppressed addresses do not count. Stored contacts have a separate allowance.

Reference prices and larger allowances
Newsletters · Reference prices and larger allowances
CapacityMonthly
5,000 newsletter emails per month€12.00
20,000 newsletter emails per month€29.00
50,000 newsletter emails per month€49.00
100,000 newsletter emails per month€89.00
250,000 newsletter emails per month€149.00
+100,000 newsletter emails per month+€60.00

Contracts & Invoices

€9.00 / month

Issued invoices per month. Drafts and required automatic event payment receipts are excluded.

€10.00 for up to 100 concurrently active recurring billing contracts; €8.00 for each additional 100 per month. Ended contracts do not count.

Available with Contracts & Invoices. The first 100 active contracts cost an additional €10.00 per month.

Reference prices and larger allowances
Contracts & Invoices · Reference prices and larger allowances
CapacityMonthly
500 invoices issued per month€9.00
+500 invoices issued per month+€5.00
Operational emails included per month1,000

Optional additions and usage charges

More possibilities, when they are needed.

Recurring additions

€5.00 per additional 1,000 stored contacts per month. Newsletter emails are counted separately.

€5.00 per additional domain per month.

Credits and usage estimates

€5.00 per 10,000 prepaid emails with no expiry. Newsletter sending is counted separately.

Bundle and annual discounts do not apply to these purchases. Organization discounts are included where available.

Onboarding

€199.00 for up to 2 hours of setup.

Bundle and annual discounts do not apply to these purchases. Organization discounts are included where available.

Product support

Product support

Support hours: business days (Monday to Friday), 09:00–20:00 Berlin time. The response clock runs only during these hours; it pauses outside them and resumes on the next workday. Response time means time to the first reply, not full resolution.

Billing period

Review configuration

Your configuration

€92.60/ month

Monthly

All prices exclude VAT.

One combined price. Every item visible.

Guests1,000 Active guests per month€29.00
CRM€29.00
Newsletters20,000 Newsletter emails per month€29.00
Contracts & Invoices500 Invoices issued per month€9.00
Active recurring billing contracts100€10.00
Product supportEmail · response within 24 support hoursIncluded
Bundle saving−€13.40
Recurring total€92.60/ month

Highest-priced subscription module at full price; 20% off additional modules.

10% annual subscription discount, after bundle savings

CREATE & SELL

An original guide. A path of its own.

Create an account without choosing a module and sell paid tours or guides with no recurring subscription. The Guides module covers freely accessible guides with activations.

Includes: 20 published paid Guides and unlimited trial use.

Start for free
€0.00 / month30 %

standard platform fee per sale; individual terms may differ

Payment processing is additional. Editorial services, distribution support and AI generation are not automatically included. Purchased guide access does not use a Guides subscription allowance.

The details that make a difference.

When can invitation capacity change?

The ongoing subscription can be cancelled monthly. Higher invitation capacity is available after payment; reductions take effect at the next renewal. Invitations already issued remain valid for later events.

How do annual payment and allowances work?

Annual payment covers twelve months and saves 10% after the bundle discount. Monthly allowances do not accumulate across the year. Event emails earned through invitations remain available for that event.

How do invitations for later events count?

Invitations count in the month they are first issued, even when the event takes place later. Each person counts once per event. Reducing the plan later preserves those invitations and their event-email allowance.

Do contact records require a CRM subscription?

500 stored contacts are included, or 1,000 with the CRM module. Each additional 1,000 contacts costs €5 per month. CRM adds relationships, interaction history, opportunities and follow-up. The allowance applies once per organization.

What happens when usage grows?

When the purchased limit is reached, no further invitations can be issued until capacity is increased. Invitations already issued and existing event access remain available.

How are repeat and anonymous visits counted?

Known people are deduplicated by account or access token. Anonymous visits use a browser identifier; different devices may count separately. Staff previews, bots and duplicate imports are excluded.

See Scoutello in action